Legal

Privacy Policy

We are committed to the right to privacy for our patients and website visitors. When a person visits our web site we may collect and track data from our site’s server. This information helps us to improve upon the content provided on our site. Information collected may include how long you spend on our site, the pages you visit, your browser and operating system types and the name of your Internet service provider.

Our web site provides the capability to request information online. To process your request, we may require that you provide us with personal identifying information. All information collected is held in complete confidence. It is our policy not to share the information with third parties for any reason, unless legally required to do so or as necessary to process your requests.

If you have any questions about our privacy policy or our use of information gathered through our web site, please contact us.

Notice of Privacy Practices

Accessibility

Psychiatry Unplugged strives to make our website accessible for all users, regardless of their ability.
In order to assure that our website is accessible, we follow the Web Content Accessibility Guidelines (WCAG 2.0), which provide website standards that are both user-friendly and accessible for individuals with disabilities.

WCAG 2.0 guidelines include three tiers of accessibility: A, AA, and AAA. At launch, our website follows AA standards. On a continual basis, we monitor the changes on our website to maintain these standards. However if you experience any problems, please contact our practice.

Site Disclaimer

Any use of this website or the information contained on the website is at your own risk. We will not be responsible for the consequences of your decision to utilize the information contained in this website.

The medical information provided in this site is for educational purposes only, it is not intended nor implied to be a substitute for professional medical advice. Always consult your physician or healthcare provider prior to starting any new treatment or with any questions you may have regarding a medical condition.

To view the forms listed below, you will need to download Adobe Reader. Please bring your completed forms with you to our office at the time of your visit.

Stock Photography Models

The persons shown in photographs on this website are stock photography models (Models) and are not actual patients of, nor are they affiliated with, Psychiatry Unplugged, Psychiatry Unplugged’s direct and indirect parent companies, subsidiaries, or subsidiaries of its parent companies (“Affiliates”). Psychiatry Unplugged or Psychiatry Unplugged’s Affiliates, have obtained the rights to use the photographs via license agreements with certain third party stock photography companies, and Psychiatry Unplugged or Psychiatry Unplugged’s Affiliates use of the photographs is in compliance with the terms of those license agreements.

The photographs showing the Models are used on this website for illustrative purposes only. The Models do not personally endorse Psychiatry Unplugged, or any products, services, causes, or endeavors associated with, or provided by, Psychiatry Unplugged or any of Psychiatry Unplugged’s Affiliates. The context in which the photographs are used on this website is not intended to reflect personally on any of the Models shown in the photographs. Psychiatry Unplugged, Psychiatry Unplugged’s Affiliates, their respective officers, directors, employees, agents and/or independent contractors assume no liability for any consequence relating directly or indirectly to the use of the photographs showing the Models on this website.

Our Office

Our office is open Monday-Friday 9am to 5pm and Fridays from 9am to 2pm. We have licensed medical assistants, medical billers, and other support staff to assist you with all your office needs. Please give us a call. We look forward to meeting you.

After Hours Urgent Medical Needs:

If you are an existing patient and have an urgent medical need, please call 310-895-2541. A provider is on call 24 hours a day. Your call will be returned promptly.

Cancellation and No-Show Appointments

Payments are due at the time of each visit. Cancellations should always be made at least 48 business hours (or 2 business days) prior to an appointment time. Business hours are considered weekdays and exclude holidays. Cancellations made less than 48 hours ahead of time and no shows are charged the full session fee. All appointments are sent text reminders that must be confirmed 24 hours in advance

Mental Health Records

Treatment records are kept in accordance with legal and professional standards. At Psychiatry Unplugged we use electronic records that send email reminders and allow you to register through a patient-centered portal. This system is HIPPA compliant and user friendly. If medical records need to be sent on your behalf, please complete a consent for release of information. This important form maintains your confidentiality. You will be in charge of who receives your medical information. We will always keep your records private. Charges may apply for medical record requests.

If medical records need to be sent on your behalf, please complete a consent for release of information. See attachment

Medication policy

Medications used need to be monitored closely. You will be given enough medication to last to your next appointment. If you need refills on your medication, please arrange an appointment before you run out. Our medical assistants are available to advise and provide the earliest appointment possible.

Disability paperwork

Once your care plan is developed it might be important to take a leave of absence or disability time from work or school. Bring up your concerns with our doctors and bring these forms for your doctor to complete during your office visit. We do not submit disability requests online.

Electronic mail policy

Email is not a confidential means of communication. If you need to communicate with our office for routine matters it is best to call. If you have other concerns, each office has a licensed medical assistant (MA) to help you. This policy is in keeping with HIPAA laws and your confidentiality. Our electronic medical records and payment software will send email appointment reminders and receipts and will not include any sensitive medical data.